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Frequently Asked Question

What areas do you service?

We provide transportation services to and from Belmont, MI., Greenville, MI., Cascade, MI., Walker, MI., Grand Rapids, MI., Rockford, MI., Plainfield, MI., Cedar Springs, MI., Belding, MI., Standale, MI. This includes transportation to airports, restaurants, medical appointments, and more. If you’re unsure whether we service your area, please contact us directly.

Can I schedule a shuttle service for multiple stops?

Yes, you can schedule a shuttle with multiple stops. During the booking process, simply indicate any additional stops you need, and we’ll accommodate your request.

How do I earn Ride Rewards points?

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Do you offer round-trip services?

Yes, we offer round-trip services. You can book both your departure and return trips in one convenient transaction, and we offer a discount for round-trip bookings as part of our holiday offer.

Is your shuttle service available 24/7?

Yes, our shuttle service operates 24/7 to accommodate all travel schedules, whether you have an early morning flight or a late-night arrival.

What happens if my flight is delayed or changed?

We monitor flight statuses and adjust our schedules accordingly to ensure you’re picked up or dropped off on time. If your flight is delayed or rescheduled, just inform us, and we’ll make the necessary changes to your booking at no extra charge.

What is your cancellation policy?

You can cancel or reschedule your booking up to 24 hours before your scheduled pickup time without any fees. Cancellations made within 24 hours of the pickup time may incur a cancellation fee.